Privacy Policy
Last updated October 12, 2026
This policy explains how AI Supply Chain Solutions (“we”, “us”) handles information collected through www.aiscsolutions.com (the “website”).
Information we collect
We collect information you choose to send us through the website’s forms:
- Contact form: name, company, email address, phone number, subject and message.
- Quote request form: company and contact details, the service requested, shipment and cargo details, vessel call details, special handling requirements, instructions and any files you attach.
When you use the website, our server also processes technical information such as your IP address, browser type and the pages requested. This is used to deliver the website, protect it against abuse (for example by limiting repeated form submissions) and diagnose problems.
How we use information
- To respond to your inquiry and prepare quotes and proposals.
- To communicate with you about services you have asked about.
- To keep the website secure and working properly.
- To meet legal obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
Cookies and analytics
The website does not use advertising or tracking cookies, and it does not currently use third-party analytics.
How information is shared
Form submissions are delivered to our team by email through an email service provider. To prepare a quote or carry out services you request, we may share relevant shipment details with carriers, agents, warehouses, customs brokers and other service providers involved in your shipment. We may also disclose information when required by law.
Retention
Attachments are delivered to our team by email and are not stored on the web server. The server keeps a short log of form submissions (date, form type, reference number and delivery outcome) for operational purposes. Inquiries are retained in our business email for as long as needed for the purposes above and our legal and accounting obligations.
Security
The website is served over an encrypted connection, form input is validated, and uploads are limited by type and size. No method of transmission or storage is completely secure, so please avoid sending information that is not needed for your request.
Your choices
You may ask us to access, correct or delete the personal information you have sent us. Use the contact form or write to us at the address below.
Children
The website is intended for businesses and is not directed to children under 13.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.